FREQUENTLY ASKED QUSTIONS
How do I make a return?
Please refer to our RETURNS & EXCHANGES page to get the easy 4 step process. If you have any further questions please contact our customer care: support@echoclubhouse.com.
You're sold out of my size. Will you get more?
Items can sell out fast on EchoClubHouse because we prefer exclusivity over extra stock. If an item is popular we will restock if we can, so if you are interested in being notified if/when we restock, please click our out of stock notification button on the product page. If we do restock the item it will usually be within a 3 week period. If the item is Dead Stock or Vintage however we will not be able to restock it.
How long will it take to get my order once I place it?
Most orders ship the day the order is placed but may take up to 2 business days of purchase to be fully processed. Please note that orders are not shipped on the weekends or holidays. The actual time it takes for your preferred shipping method to deliver the box will be based on the method you choose during checkout.
Do you ship internationally?
Yes, yes we do. Please refer to our INTERNATIONAL SHIPPING page for further details!
Can I change something with my order?
If you need to change or cancel your order, please contact us immediately: support@echoclubhouse.com. We generally process orders within 2-4 hours, and once our warehouse has processed your order, we will be unable to make any changes.